1)Describe three recent situations in which you weredirectly affected by poor product or service quality. What might have been thecause and how might statistical quality control help eliminate thesesituations?2)Forecasting Successful organizations are also those who are ableto make relatively accurate forecasts about the future needs (inventory,facilities, capacity, manufacturing, manpower) for the products produced or theservices delivered. Forecasting is an uncertain science since it calls forpredictions but current theoretical and mathematical models (quantitative andqualitative) make it possible for organizations to predict with an acceptablemargin of error. Think about it this way; without forecasting organizationswould always be responding rather than acting. Selectone industry from the list below: Bank, restaurant, healthclinic/hospital, airline, or university. Whatspecific variables would be needed by that organization in order toforecast? Be sure you explain why you selected each variable and why it isimportant to forecasting. Whichvariables are used for short-range forecasting, long-range forecasting, orfor both. Make sure you support your selections.